Shipping & Delivery
How shipping is priced, when pieces are made, and how delivery works.
What shipping costs
Orders of $75 or more ship free. Below that, shipping is calculated at checkout from the live rates of the maker shipping your items, and you will see the exact cost — and the delivery estimate — before you pay. Nothing about the price changes after that screen.
Made to order first
Almost everything at UnSaid is made to order — printed or crafted for you after you buy it, rather than pulled off a shelf. As soon as your payment is confirmed, your order is sent to the maker for your items, and production time is part of the delivery estimate you saw at checkout.
Tracking and packages
When your order ships, a tracking link is emailed to you, and the shipment appears in your account. Items made by different makers travel in separate packages, each with its own tracking — a basket can arrive as more than one delivery.
Keep your order confirmation and reference. If you need help with a delivery, share the order number and the email used at checkout through the contact page.
Questions about this document? Reach us through the contact page.